drvsdwz
DRiVe SiDeWayZ
I know COBB Tuning is not one of our site vendors, but I thought this would be an appropriate place to put this.
Just recently, a few days ago, my AccessPORT V2's screen just died. Not all the way, it just seems like a/some backlight(s) are/were not working because in the day time, I cannot see the screen, but at night, I can see the screen, just dimmed.
I called the Customer Service department just a few minutes ago and was not sure what they would do for me since my AP is out of its warranty period by over 7 months.
I explained what was going on to the representative and was that even though that the AP was over 7 months outside of the warranty period, they would fix it for me anyways, since the only issue was the screen being extremely dim!
I was ecstatic to find this out, because I was expecting, "No, we cannot warranty this due to it being outside the warranty period." and have to deal with a dimmed backlight for as long as I owned the AP.
Great job COBB Tuning, you have yourself a loyal customer.
Justin
Just recently, a few days ago, my AccessPORT V2's screen just died. Not all the way, it just seems like a/some backlight(s) are/were not working because in the day time, I cannot see the screen, but at night, I can see the screen, just dimmed.
I called the Customer Service department just a few minutes ago and was not sure what they would do for me since my AP is out of its warranty period by over 7 months.
I explained what was going on to the representative and was that even though that the AP was over 7 months outside of the warranty period, they would fix it for me anyways, since the only issue was the screen being extremely dim!
I was ecstatic to find this out, because I was expecting, "No, we cannot warranty this due to it being outside the warranty period." and have to deal with a dimmed backlight for as long as I owned the AP.
Great job COBB Tuning, you have yourself a loyal customer.
Justin