Transmission problems
- Thread starter Redline
- Start date
I'd tell the installers what happened - give 'em the opportunity to make it right, you know? For all we know, these are good guys that will stand behind their work (even though it was done off the clock.)
I'd hate for you to have to call the Subie Tech's place of employment and report him, you know?
I'd hate for you to have to call the Subie Tech's place of employment and report him, you know?
4WRXter
Skier!
JUDGE JUDY!!!!!!!!! Let's see ya on Court TV.
My guess, and that's all it is, is you would have to take them to small claims court. In a worst case scenario. Hiring a lawyer and sueing them would probably be cost prohibitive. Even with the small claims, it's at least a day off from work.
Good luck
My guess, and that's all it is, is you would have to take them to small claims court. In a worst case scenario. Hiring a lawyer and sueing them would probably be cost prohibitive. Even with the small claims, it's at least a day off from work.
Good luck
Redline
Member
Doesn't look like I'm going to get any support out of them. I didn't come down on them or anything, I simply explained my findings (or what Singer Subaru informed me of) and their immediate response was... Nope, not us man.
I'm trying to reason with them, and come to some sort of middle ground. All I care about at this point is getting my car back on the road. It's been out of commission for over a month now... I'm just so tired of this. Suprisingly, I'm still not angry. I don't know if I'm just indifferent or numb... lol.
So... the question now is:
Do I re-use the existing transmission and hope the bands maintained their bite, or shop for a used one instead?
I'm trying to reason with them, and come to some sort of middle ground. All I care about at this point is getting my car back on the road. It's been out of commission for over a month now... I'm just so tired of this. Suprisingly, I'm still not angry. I don't know if I'm just indifferent or numb... lol.
So... the question now is:
Do I re-use the existing transmission and hope the bands maintained their bite, or shop for a used one instead?
katnip
the car is black. I swear
most techs do work on the side, trying making a living on flat rate, esp. in New England :BangHead: unless he did the work at the dealer, they don't care, nor is it their problem! I don't know of any dealer that makes tech sign something that they can't do work on the side, no one would work for them if they did!
Jer you're doing well, I would have gone off on them!!!!!!!!!!!!!!!!
Redline
Member
Wow this is effin retarded.
The damage that was done to the Transmission could not have occurred during installation, because there is no way the engine could have mated to the trans at all if the torque converter wasn't installed correctly. There is a key on the 3rd spline of the main shaft that would restrict the TC from seating, therefore not allowing the engine to bolt up (leaving at least a 2" gap between the housings).
I need a trusted professional to look at this from an objective standpoint. I've got a feeling that Singer Subaru just doesn't want to deal with a nickle & dime insurance repair.
I'm about ready to just throw in the towel and pay for everything out of pocket, get rid of the insurance claim and kill communication with Singer, Liberty Mutual and the dudes that installed the engine. But that would leave me $1500 out of pocket to get out of this.
AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
GGGGGGGGGGGGGGGGGGGGGGGGGGGG
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
one
The damage that was done to the Transmission could not have occurred during installation, because there is no way the engine could have mated to the trans at all if the torque converter wasn't installed correctly. There is a key on the 3rd spline of the main shaft that would restrict the TC from seating, therefore not allowing the engine to bolt up (leaving at least a 2" gap between the housings).
I need a trusted professional to look at this from an objective standpoint. I've got a feeling that Singer Subaru just doesn't want to deal with a nickle & dime insurance repair.
I'm about ready to just throw in the towel and pay for everything out of pocket, get rid of the insurance claim and kill communication with Singer, Liberty Mutual and the dudes that installed the engine. But that would leave me $1500 out of pocket to get out of this.
AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
GGGGGGGGGGGGGGGGGGGGGGGGGGGG
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
one
RedForester08
New member
Wow Jeremy the whole deal sucks. Tell the wife this is why she needs to drive a stick. J/K Good luck.
Redline
Member
The insurance comes into play because this was breakage caused by the action of another party. Insurance claims aren't just for body damage.
For example, when I ran over the pintle hitch in Runnah's car, the insurance covered that. Now, I had full coverage, and I was at fault, so my premium went up a little. But, it was better than shelling out $2500 to fix the issues. $500 deductible? Sure thing.
So, in this case... it's either the towing company or the guys who installed the engine. The part that broke didn't break because of wear. A seal didn't just let go here... there is actual physical damaged caused by abnormal abuse on the transmission. The part isn't a wear item... it's a damn retaining clip that is literally bent in half, a key slot on the TC that is rounded on the edge, and AT fluid spewing out of places it shouldn't.
For example, when I ran over the pintle hitch in Runnah's car, the insurance covered that. Now, I had full coverage, and I was at fault, so my premium went up a little. But, it was better than shelling out $2500 to fix the issues. $500 deductible? Sure thing.
So, in this case... it's either the towing company or the guys who installed the engine. The part that broke didn't break because of wear. A seal didn't just let go here... there is actual physical damaged caused by abnormal abuse on the transmission. The part isn't a wear item... it's a damn retaining clip that is literally bent in half, a key slot on the TC that is rounded on the edge, and AT fluid spewing out of places it shouldn't.
Redline
Member
AAA says that since the engine was not in the engine bay** they would not cover the damaged sustained by the transmission. They did not deny loading/unloading while the Foz was in park. I know it was in park because of 2 reasons:
1.) When I opened the hood, the transmission was literally suspended in mid-air from the driveshaft and axles binding up. When the gear selector was moved to neutral, it released and dropped to resting position, but "clunked/popper" at the same time. Much like what happens when you remove from park after being parked on a hill. Key was in the ignition upon arrival, by the way...
2.) Tailpipe was damaged during unloading (there is a mark in the pavement proving where it hit). I calculated the angle at which the vehicle needed to be in order for this to happen and came back with approx 35*-37*. That is an extremely high amount of angle, and would only be necessary if the vehicle would not roll.
**Engine had been removed for HG problems by Exeter Subaru, who claimed the block was warped, hence I ended up getting a second engine to put into it and found the dudes who did it for less than Exeter would.
1.) When I opened the hood, the transmission was literally suspended in mid-air from the driveshaft and axles binding up. When the gear selector was moved to neutral, it released and dropped to resting position, but "clunked/popper" at the same time. Much like what happens when you remove from park after being parked on a hill. Key was in the ignition upon arrival, by the way...
2.) Tailpipe was damaged during unloading (there is a mark in the pavement proving where it hit). I calculated the angle at which the vehicle needed to be in order for this to happen and came back with approx 35*-37*. That is an extremely high amount of angle, and would only be necessary if the vehicle would not roll.
**Engine had been removed for HG problems by Exeter Subaru, who claimed the block was warped, hence I ended up getting a second engine to put into it and found the dudes who did it for less than Exeter would.
AAA is the towing company (as in, you're a member of AAA and you called them for a tow), or your insurance?
My argument would be that if AAA's driver caused the damage, it would be on AAA to fix it.
At this point, I'd call "Help Me Hank": [email protected]
My argument would be that if AAA's driver caused the damage, it would be on AAA to fix it.
At this point, I'd call "Help Me Hank": [email protected]
Redline
Member
I've been considering it... lol - how do you know about her?
AAA was the towing company that took care of the initial tow - not insurance related. This was before trans problems arose.
My arguement is just what you wrote. That is all. However, Singer Subaru is saying that the towing did not cause the problem. So, the insurance company is going by what they are saying.
AAA was the towing company that took care of the initial tow - not insurance related. This was before trans problems arose.
My arguement is just what you wrote. That is all. However, Singer Subaru is saying that the towing did not cause the problem. So, the insurance company is going by what they are saying.
Help me Hank? I lived in Somerville & Dorchester for a bit - not long enough for the Massachusetts to leave a permanent mark, but long enough to know that turbo-urban isn't my bag.
I guess what needs to happen here is for Subaru to say that the ONLY way for your damage to be caused is from one or from the other - towing douche or engine install douches. Once Subaru says that (and it sounds like Singer has already said that it was the engine install douches), then you might have to go after the guilty party in small-claims court.
I don't know enough anything about transmissions, so I don't know if it's just a question of replacing a part, or if you have to replace the transmission completely. If it's just a part replacement, offer to go halves with them - you buy the part, and they do the work for free. If it's a new transmission, I'd think about small-claims.
Your case isn't really helped out by the fact that you don't have a receipt, however if you didn't get a receipt, I highly doubt that you signed anything absolving the guy from blame if he borked the job. You paid someone for a service that they failed to perform: to install an engine correctly. To the extent that they failed to perform the service, you are indeed owed something.
My $0.02, if it's even worth THAT much.
I guess what needs to happen here is for Subaru to say that the ONLY way for your damage to be caused is from one or from the other - towing douche or engine install douches. Once Subaru says that (and it sounds like Singer has already said that it was the engine install douches), then you might have to go after the guilty party in small-claims court.
I don't know enough anything about transmissions, so I don't know if it's just a question of replacing a part, or if you have to replace the transmission completely. If it's just a part replacement, offer to go halves with them - you buy the part, and they do the work for free. If it's a new transmission, I'd think about small-claims.
Your case isn't really helped out by the fact that you don't have a receipt, however if you didn't get a receipt, I highly doubt that you signed anything absolving the guy from blame if he borked the job. You paid someone for a service that they failed to perform: to install an engine correctly. To the extent that they failed to perform the service, you are indeed owed something.
My $0.02, if it's even worth THAT much.
inski
New member
When removing or installing engines the torque converter stays in the trans. There are 4 bolts that hold the engine's flexplate to the tranny's torque converter. So its very unlikely trans damage could have resulted from an engine removal and install. Its common practice (my any tech any brand any autmatic trans) to leave the torque converter alone so ATF doesn't drool all over hell. Besides, the Subaru TQ has a very long shaft and takes a lot of effort to remove. I'm 99.9% positive any half decent tech would have left it alone.
vvvv ---This right here is the key---vvvvv
vvvv ---This right here is the key---vvvvv
Its not real common but it does happen on high mile SUbarus with AUTOMATICs. I bet Mike and I see about 4-6 of them a year. Its inside the trans, tough to get at, mucho labor to repair, not likely to be caused by an outside source.
inski
New member
oh crap you mentioned that and I skimmed right over it. sorry.
Yep, funny things happen on the hook. Like my RS. The shifter was fine when I wrecked the car, I drove up on the median to get it off the street, truck driver drove it part way up the ramp truck. Then when he backed it off the truck the shifter was all floppy, popped out of the linkage somewhere in transit to Auburn.
Good luck man
Yep, funny things happen on the hook. Like my RS. The shifter was fine when I wrecked the car, I drove up on the median to get it off the street, truck driver drove it part way up the ramp truck. Then when he backed it off the truck the shifter was all floppy, popped out of the linkage somewhere in transit to Auburn.
Good luck man